These run small and narrow
I have two pairs of Quoddy shoes in size 11 that fit perfectly--a canoe shoe and a lace up shoe. Neither feels short or tight at all. I ordered 11.5 because of one comment about them being a little narrow. They are uncomfortably tight with light socks and barely long enough. The description says 'true to size.'
Three days ago I sent an email, and also left a voice mail, but no response yet.